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Luke SIGMUND Consultant

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Can I help you? What type of test are you looking for?

Test Call Center Télévente & Téléconseil

A precise diagnostic to reveal potential and boost your sales performance

Pro Call Center Skills® is a call center recruitment test designed for remote customer service roles. It explores the technical skills, soft skills, interpersonal skills and personality traits essential for success in telesales and teleconsulting.

This test helps you to:

Identify talents capable of convincing, building loyalty and transforming each interaction into an opportunity
Measure key skills to effectively handle objections, close sales and ensure impeccable customer service
Predict adaptability and motivation to perform in a demanding and dynamic environment
Reduce costs related to training and turnover by selecting the most suitable profiles from the start

Thanks to a detailed and objective analysis, this test transforms each recruitment into an opportunity to optimize your teams, improve your results and strengthen your brand image.

Adopt an innovative, differentiating solution with high added value to reveal the potential that will make the difference in your call centers.

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TECHNICAL INFORMATION

A reliable, fast, and scientifically validated test to assess telesales and telecounseling skills

The Pro Call Center Skills Assessment ® is based on a rigorous, scientifically validated methodology to ensure reliable, accurate, and actionable results.

Construction du Test

Test Construction

  • Type: Ipsative
  • ~120 questions
  • Average duration: ~20 minutes
  • Fast and smooth administration
Validation Scientifique

Scientific Validation

  • Double external validation
  • Internal validation and consistency
  • Proven reliability and fidelity
  • Guaranteed quality
Versions Disponibles

Available Versions

Available in several languages:

French

English

German

Spanish

TECHNICAL INFORMATION

A reliable, fast, and scientifically validated test to assess telesales and telecounseling skills

The Pro Call Center Skills Assessment ® is based on a rigorous, scientifically validated methodology to ensure reliable, accurate, and actionable results.

Construction du Test

Test Construction

  • Type: Ipsative
  • ~120 questions
  • Average duration: ~20 minutes
  • Fast and smooth administration
Validation Scientifique

Scientific Validation

  • Double external validation
  • Internal validation and consistency
  • Proven reliability and fidelity
  • Guaranteed quality
Versions Disponibles

Available Versions

Available in several languages:

French

English

German

Spanish

TECHNICAL INFORMATION

A reliable, fast, and scientifically validated test to assess telesales and telecounseling skills

The Pro Call Center Skills Assessment ® is based on a rigorous, scientifically validated methodology to ensure reliable, accurate, and actionable results.

Construction du Test

Test Construction

  • Type: Ipsative
  • ~120 questions
  • Average duration: ~20 minutes
  • Fast and smooth administration
Validation Scientifique

Scientific Validation

  • Double external validation
  • Internal validation and consistency
  • Proven reliability and fidelity
  • Guaranteed quality
Versions Disponibles

Available Versions

Available in several languages:

French

English

German

Spanish

SMART COST ONLINE PURCHASE

All our offers include

full and unrestricted access to all platform tests

Ready to revolutionize your assessments?

Corporate License Infinity

€18,000 excl. VAT / year

Scale without limits
Unlimited Enterprise Solution
• Unlimited tests & users
• Native ATS/HRIS integration
• Dedicated Account Manager
• Priority hotline support
• Free online training

Full integration into your HR ecosystem

Large Enterprises & Public Sector

  • Unlimited tests & users
  • Native ATS/HRIS connection
  • Dedicated Account Manager
  • Priority hotline support
  • Free online training
Annual fee €18,000 excl. VAT

SaaS Plan

Collaboration Unlimited users

Solution for SMBs and mid-sized companies
SaaS Collaboration Plan
• Unlimited HR users and managers
• Generous fair usage
• Fixed price with no per-user fees
• No commitment
• Ideal for SMBs and mid-sized companies

TEAM Team Flex €299/month
~600 tests/year – <€6/test
TEAM Team Annual €2,880/year
€240/month – Save €708 – <€5/test
GROWTH Growth Flex €599/month
~1,800 tests/year – <€4/test
GROWTH Growth Annual €5,998/year
€499/month – Save €1,190 – €3.3/test

(~600 tests/year – less than €6/test)

Total: €299 excl. VAT/month

Create your account now with full access for only €50!
Volume discounts down to €3 per test

Zero-risk guarantee from your very first order.

Most competitive pricing
Suitable for all use cases
No commitment
Purchase available from just 1 test
Satisfaction guaranteed or your money back
Guarantee on your first purchase
Secure payment
100% protected transaction
ZERO RISK GUARANTEED

Expert support included

Create your account now with full access for only €50!
Volume discounts down to €3 per test

Zero-risk guarantee from your very first order.

Most competitive pricing
Suitable for all use cases
No commitment
Purchase available from just 1 test
Satisfaction guaranteed or your money back
Guarantee on your first purchase
Secure payment
100% protected transaction
ZERO RISK GUARANTEED

Expert support included

Create your account now with full access for only €50!
Volume discounts down to €3 per test

Zero-risk guarantee from your very first order.

Most competitive pricing
Suitable for all use cases
No commitment
Purchase available from just 1 test
Satisfaction guaranteed or your money back
Guarantee on your first purchase
Secure payment
100% protected transaction
ZERO RISK GUARANTEED

Expert support included

Create your account now with full access for only €50!
Volume discounts down to €3 per test

Zero-risk guarantee from your very first order.

Most competitive pricing
Suitable for all use cases
No commitment
Purchase available from just 1 test
Satisfaction guaranteed or your money back
Guarantee on your first purchase
Secure payment
100% protected transaction
ZERO RISK GUARANTEED

Expert support included

Create your account now with full access for only €50!
Volume discounts down to €3 per test

Zero-risk guarantee from your very first order.

Most competitive pricing
Suitable for all use cases
No commitment
Purchase available from just 1 test
Satisfaction guaranteed or your money back
Guarantee on your first purchase
Secure payment
100% protected transaction
ZERO RISK GUARANTEED

Expert support included